Pet
Friendly Cottages
Upon prior approval, pets will be accepted for an additional
fee of $75 per pet.
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Reservations and
Payments
Reservations are made by calling (252) 441-2489, or emailing
info@pelicancottages.com,
to verify
the availability of the cottage you have chosen. To reserve
your cottage, deposits can be mailed to: Pelican Cottages,
P.O. Box 37, Nags Head, NC 27959. Once the reservation is
made, you will have 7 days to forward your 50% advance rent
payment to us. Personal checks or money orders are accepted.
Make checks payable to Pelican
Cottages. There will be a $25.00 service fee for all
returned checks. If we do not receive your payment
within this timeframe, your reservation is subject to
cancellation without notice. Upon receipt of your payment, a
confirmation notice will be sent via postal or email to you.
Your final payment will be due 30
days before your arrival. All payments must be made prior to
arrival. In the event a reservation is made within 30 days
of check-in; the full payment will be due at the time of the
booking.
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Family
Groups
Pelican Cottages rents to family groups only. Anyone
misrepresenting themselves as such will be asked to leave
without refund.
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YMCA Amenities Package
The Pelican Cottages offer full access to the new Outer
Banks YMCA at no extra charge. This outstanding facility is
located on US 158 in Nags Head at the 11.2 milepost, less
than a mile away. Your entire family will have unlimited
access to the YMCA, including the outdoor pool and
skateboard park. A full description of YMCA facilities is
available at the following website:
http://www.obxymca.com.
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Capacity
Each cottage states the number of persons allowed. If the
advertised occupancy is exceeded, we reserve the right to
deny access or to have the premises vacated with no refund.
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Telephones
Telephones are provided in our units. The telephone number
of your cottage will be listed in the separate rental
information that you will receive upon confirmation. All
local calls are free. All long distance calls must be
charged to your credit card, prepaid phone card, or collect.
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Vehicles
Parking is limited to 2 cars per cottage. Campers and RVs
are not accepted. Parking is limited so please make
arrangements for this restriction.
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Bicycles
We have direct access to the newly completed Nags Head
multi-use path. Bring your own bicycles or use ours. Be sure
to bring your helmets. North Carolina state law requires
wearing a bicycle helmet.
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You
Need to Bring:
Bed linens, bed, bath, kitchen, and beach towels. Paper
products, trash bags, dishwashing detergent, soaps, and
beach equipment. All rental properties are equipped and
furnished for normal housekeeping. Kitchens are equipped
with cook-ware, dinnerware, glassware, and flatware, as well
as coffee maker, toaster and microwave. Beds have pillows,
mattress pads, and bedspreads. Please try to refrain from
rearranging the furniture. If by chance you do move
something, please put it back before you leave.
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Check-In/Check-Out
Check-in time is at 4:00 p.m. A key box is located beside
the door frame of each cottage. In that key box, you will
find the key to your cottage. Please use a key to let
yourself into the cottage.
Check-out time is 11:00 am the date
of your departure. Upon check out, please return the key to
the key box. We also ask that you leave the cottage in the
general condition that you found it. Please empty the
refrigerator and take out the trash.
(Be sure the key is in the box!)
Our check-in/check-out procedure is designed for the
convenience of our guests. The time between 11:00 am and
4:00 p.m. is reserved for cleaning. Please respect these
times to allow our cleaners time to do their job.
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Cancellation Policy
Once your reservation is confirmed by payment, you must
notify us in writing if you are unable to occupy the unit.
The guest is responsible for verifying that we have received
the cancellation letter. Refunds are available, less a $100
service charge, only if the cottage is re-rented. If we are
unable to re-rent the property, all payments will be
forfeited. Refunds will be made to the guest within 30 days
after the subsequent re-rent payment has cleared our
accounts.
Guests shall not be entitled to any
refund or rebate due to illness, acts of nature, unfavorable
weather, disruption of utility services, or any other
situation occurring not under our control. Trip cancellation
insurance is highly recommended to protect against
unexpected events.
Any travel agent can recommend a source for purchasing
trip interruption insurance. If you need help in finding a
company to contact, please notify us. Pelican Cottages will
not give refunds or other compensation due to any of the
above listed conditions.